Terms & Conditions
Welcome to Zenith where everyday essentials meet trusted quality.
Thank you for visiting Zenith, your reliable UAE-based general store.
By accessing or making a purchase from our website, you agree to the following terms and conditions.
We’ve kept this policy simple, transparent, and fair because our goal is to ensure a confident and satisfying shopping experience for every customer.
1. General Overview
Zenith operates as an online general store based in the United Arab Emirates.
Our mission is to offer a wide range of quality lifestyle products at fair prices, supported by excellent service.
By browsing or purchasing from our website, you acknowledge that you’ve read and agreed to these Terms & Conditions.
2. Product Information & Availability
We make every effort to ensure that product descriptions, images, and details are accurate and up to date.
However, minor variations in color, packaging, or design may occur due to manufacturer updates or digital display differences.
All products are subject to availability, and we reserve the right to modify or discontinue items at any time without prior notice.
3. Pricing & Payments
All prices listed on our website are in AED (United Arab Emirates Dirham) and are inclusive of applicable taxes unless stated otherwise.
We strive to maintain accurate pricing, but in the rare event of a pricing error, Zenith reserves the right to correct or cancel any affected orders.
Payments can be made through secure online methods or Cash on Delivery (where available).
4. Orders & Confirmation
Once an order is placed, you will receive an email or SMS confirmation.
Orders are processed promptly; however, in case of stock unavailability or address issues, our support team will contact you to resolve the matter.
Zenith reserves the right to decline or cancel any order due to pricing inaccuracies, suspected fraud, or policy violations.
5. Shipping & Delivery
We deliver across the UAE through reliable logistics partners.
Delivery timelines may vary based on your location and product availability, but we always aim to deliver your order safely and on time.
You’ll receive tracking details once your order has been dispatched.
6. Returns & Replacements
Your satisfaction is important to us.
If you receive a defective, incorrect, or damaged product, please contact us within 48 hours of delivery.
Eligible items can be replaced or refunded in accordance with our Return Policy guidelines.
For hygiene and safety reasons, certain items may not be eligible for return.
7. Use of Website
You agree to use our website responsibly refraining from any activity that may harm, disrupt, or misuse the platform.
All content on the site, including text, images, and graphics, is owned by Zenith and protected under applicable copyright laws.
8. Privacy & Data Protection
We value your privacy and handle all customer information responsibly.
Your personal data is used solely for processing orders, enhancing your experience, and communicating offers or updates when opted in.
We never sell or share customer information with unauthorized third parties.
9. Limitation of Liability
Zenith strives to ensure seamless service, but we shall not be held liable for delays, indirect damages, or losses arising from the use of our website or services.
Our responsibility is limited to the value of the product(s) purchased.
10. Changes to Terms
Zenith reserves the right to update or revise these Terms & Conditions at any time.
Changes will take effect immediately upon posting on our website, and we encourage you to review this page periodically.
11. Contact Us
We’re always here to help!
If you have any questions, concerns, or feedback regarding our policies, please reach out at:
📧 Email: info.zenith2025@gmail.com
Our support team is happy to assist and ensure your Zenith experience remains smooth, transparent, and enjoyable.
Zenith Quality You Can Trust, Service You Deserve.